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FAQ

How long does shipping take?

Shipping dates will depend on your location.

Estimated general times:

  • US: 3 - 4 days
  • Canada: 6 - 10 days
  • Australia & New Zealand: 12 - 14 days
  • UK: 2 - 5 days
  • South East Asia: 6 - 10 days

If you are pre-ordering during our launch weeks your order may take slightly longer than usual.

 

Is there tracked shipping?

Yes, it will be sent to the email you provided.

 

Where do you ship to?

We ship to most international destinations including North America, Europe and Asia Pacific.

 

How much does shipping cost?

Shipping costs depend on location and the combination of products you order, it will be calculated at checkout. Please note some items ship separately and may incur a higher charge. This will be noted in the description of the product.

 

My shirt smells weird!

This is normal for some products due to the printing process, it will go away after airing it or one wash.

 

What do I do if I have a problem/question about my order?

Please email us at hello@subtleasiantraits.com or message our Facebook page for problems regarding your order.

 

What is your refund policy?

We do not offer change-of-mind refunds or purchasing the wrong size. If goods have defects, reach out to us at hello@subtleasiantraits.com so we can resolve your issue!