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FAQ

How long does shipping take?

Shipping dates will depend on your location.

Estimated general times:

  • Australia: Generally 2 - 6 Working days (Australia Post eParcel)
  • Rest of world: Generally 3 - 14: Working days (DHL)

Please note these estimated shipping times will be affected due to the impacts of COVID19.

 

Is there tracked shipping?

Yes, it will be sent to the email you provided.

 

Where do you ship to?

We ship to most international destinations including North America, Europe and Asia Pacific.

 

How much does shipping cost?

Shipping costs depend on location and the combination of products you order, it will be calculated at checkout.

 

What do I do if I have a problem/question about my order?

Please email us at hello@subtleasiantraits.com or message our Facebook page for problems regarding your order.

 

What is your refund policy?

We do not offer change-of-mind refunds or purchasing the wrong size. If goods have defects, reach out to us at hello@subtleasiantraits.com so we can resolve your issue!

 

Who designed your awesome merch?

We have (NAME), (NAME), (NAME) to thank for these awesome designs!